About Us

Women-Owned and Operated

Honest Digital was founded in 2019 by Keriann Rich after acquiring a digital marketing book of business from a local agency. Built as a fully remote agency from day one, we were uniquely positioned to support small and mid-sized businesses when the pandemic hit just five months later. During that uncertain time, we helped companies pivot, reach new audiences, and stay afloat, sparking a deeper passion for strategic consulting and results-driven marketing.

Today, we partner with professional service providers and medical aesthetic practices. Whether we’re helping a business streamline lead generation or supporting a practice grow online, our approach is always rooted in strategy, transparency, and personal connection.

At Honest Digital, we intentionally keep our client roster small so we can fully invest in every relationship. You’ll never be passed around or feel like just another account. The same expert who manages your strategy is your main point of contact. There are no templates, no competing clients in your market, just personalized support built to deliver measurable growth.

When you work with us, you get a true marketing partner—and a promise to be honest and transparent every step of the way.

Meet the Honest Team

  • Keriann Rich

    FOUNDER & OWNER

    Keriann holds a degree in Journalism and Public Relations from Ball State University and brings over 23 years of experience in agency and corporate marketing. She’s partnered with clients across a wide range of industries—including professional services, public health, hospitality, and more—giving her a sharp eye for strategy and a deep understanding of how to position brands for real growth.

    Keriann specializes in helping service-based businesses clarify their message, elevate their brand, and turn prospects into loyal customers. Whether working with a consultant, legal advisor, or a fast-paced aesthetic practice, she always focuses on building strong relationships and delivering creative, results-driven solutions.

    When she’s not rocking it in the marketing world, you’ll likely find her being the loudest mom at a sporting event—or the first to show up at a social gathering.

  • Tiffany Kidder

    AGENCY DIRECTOR

    Tiffany holds a degree in Corporate Communications and Marketing from Taylor University and brings over 10 years of experience in healthcare marketing, most notably in medical aesthetics, plastic surgery, and dermatology. She’s worked closely with providers nationwide and knows the industry inside and out, from neurotoxins and lasers to patient retention and practice growth.

    Her passions lie in marketing automation and social media, where she helps businesses streamline processes, attract quality leads/patients, and stay consistent online. Tiffany is a marketing nerd at heart and backs every strategy with data to ensure it delivers measurable results.

    Outside work, she loves spending time with her family, friends, boyfriend, and two pups—and she’s a die-hard Chicago Bears fan!

  • Riley Ellis

    DIGITAL MARKETING SPECIALIST

    Riley holds degrees in Political Science and Professional Writing from Ball State University, with a specialization in accessible document design and copywriting. While completing her studies, she began her journey with Honest Digital as an intern for two years and grew into her current role as a full-time Digital Marketing Specialist.

    With a genuine passion for storytelling, Riley helps clients across professional services, medical aesthetics, education, and hospitality develop compelling narratives that attract, engage, and retain their ideal audiences. She’s skilled at turning complex ideas into accessible, relatable content that drives real results.

    Outside of work, Riley loves to read, build creative zines, and experiment with new pastry recipes—always bringing a little extra creativity and curiosity to everything she does.