Our Story

Female-Founded and Operated

Honest Digital was founded in October 2019 by Keriann Rich after acquiring a Digital Marketing book of business from a local agency. The decision to run the agency fully remote helped save on expenses—an unexpected advantage as the pandemic hit just five months later. During the uncertain times of 2020, we used our marketing skills to help small and mid-sized businesses pivot, find new audiences, and survive. That experience sparked our passion for consulting, where we not only execute digital marketing strategies but also love to create innovative solutions for businesses.

We keep our client roster small, allowing us to dedicate ourselves fully to each partnership. Many business owners have shared with us how they felt a lack of personal connection with their agencies, and we aim to change that. The same person managing your account is always your point of contact. You’re never just another number to us, and we don’t believe in one-size-fits-all strategies. We know the value of ROI, which is why we’re committed to full transparency, so you’ll always know exactly what you’re getting for your investment. When you work with us, honesty is our promise—pun intended!

Meet the Honest Team

  • Keriann Rich

    FOUNDER & OWNER

    Keriann holds a degree in Journalism & Public Relations from Ball State University and over 23 years of experience in the agency and corporate marketing world, Keriann knows her stuff.

    She’s worked with clients across a ton of industries—hospitality, public health, and everything in between—and always brings a creative approach to each project. For Keriann, it's all about building relationships and using her expertise to help clients transform their brand and turn prospects into customers.

    When she’s not rocking it in the marketing world, you can find her being the loudest mom at sports events or the first to jump into a social gathering.

  • Tiffany Kidder

    AGENCY DIRECTOR

    Tiffany holds a Corporate Communications and Marketing degree from Taylor University and has over 10 years of experience specializing in healthcare marketing, especially in medical aesthetics, plastic surgery, and dermatology.

    Her passion lies in marketing automation and social media, helping businesses streamline their processes to engage prospects effectively. She’s a marketing nerd at heart and ensures solid data backs every recommendation.

    Outside of work, Tiffany enjoys spending time with her family, friends, boyfriend, and two pups, and she’s a die-hard Chicago Bears fan!

  • Riley Ellis

    DIGITAL MARKETING SPECIALIST

    Riley holds degrees in Political Science and Professional Writing from Ball State University, specializing in accessible document design and copy. She first joined Honest as an intern during her studies and has since grown into her role as a Digital Marketing Specialist.

    With a love for storytelling, Riley helps clients in professional services, medical aesthetics, education, and hospitality create compelling narratives that attract, engage, and retain their audiences.

    When Riley's not writing (or playing around in Canva), she loves to read, build zines, and try new pastry recipes.